Open access information held by the Commission can be downloaded free of charge via the Commission’s website or by request at the Commission’s Office. Arrangements can be made to obtain or inspect documents available under the Government Information (Public Access) Act 2009 by contacting the Executive Officer of the Commission.

Information relating to the Commission’s complaint handling, investigative, complaints resolution and reporting functions (including any functions exercised by the Health Conciliation Registry) is excluded information for the purposes of the Government Information (Public Access) Act 2009. Documents relating to these functions are not publicly available and an access application cannot be made for this information under the Government Information (Public Access) Act 2009.

Access aplications made to the Commission must be in writing.