Understanding Complaints The Commission deals with complaints about all health services and providers in NSW including: What can I make a complaint about? The Health Care Complaints Commision manages complaints about health service providers in NSW. Click to go to What can I make a complaint about? Who can make a complaint? Anyone can make a complaint. Click to go to Who can make a complaint? Tips for making a complaint How to make a complaint. Click to go to Tips for making a complaint Possible complaint outcomes The Commission assesses all written complaints carefully by gathering relevant information to determine the appropriate outcome. Click to go to Possible complaint outcomes Complaints process What to expect when making a complaint. Click to go to Complaints process Make a complaint online The easiest way for you to make your complaint is via our online complaints portal. Click to go to Make a complaint online Prosecuting complaints about registered practitioners Click to go to Prosecuting complaints about registered practitioners Frequently Asked Questions - Health Consumers Click to go to Frequently Asked Questions - Health Consumers Covid-19 and Covid-19 vaccines - best advice You need reliable, evidence-based information to be able to make good choices about your healthcare. But in a climate thick with commentary about COVID-19 and vaccines, how do you sort fact from fiction? Click to go to Covid-19 and Covid-19 vaccines - best advice Track my complaint You can track the progress of your complaint through the “My Matters” option on the complaints portal. Click to go to Track my complaint
What can I make a complaint about? The Health Care Complaints Commision manages complaints about health service providers in NSW. Click to go to What can I make a complaint about?
Possible complaint outcomes The Commission assesses all written complaints carefully by gathering relevant information to determine the appropriate outcome. Click to go to Possible complaint outcomes
Make a complaint online The easiest way for you to make your complaint is via our online complaints portal. Click to go to Make a complaint online
Prosecuting complaints about registered practitioners Click to go to Prosecuting complaints about registered practitioners
Frequently Asked Questions - Health Consumers Click to go to Frequently Asked Questions - Health Consumers
Covid-19 and Covid-19 vaccines - best advice You need reliable, evidence-based information to be able to make good choices about your healthcare. But in a climate thick with commentary about COVID-19 and vaccines, how do you sort fact from fiction? Click to go to Covid-19 and Covid-19 vaccines - best advice
Track my complaint You can track the progress of your complaint through the “My Matters” option on the complaints portal. Click to go to Track my complaint
