The Commission receives and deals with complaints involving individual health practitioners, such as doctors, optometrists and acupuncturists, and health service organisations, such as hospitals.

Online inquiry

You can find more information on how to make a complaint, or send us an inquiry.

How to make a complaint

More information on when to lodge a complaint and whether there may be faster ways to resolve a concern.

What if a complaint is made about me

More information on when a complaint is lodged about you.

Online complaint form

If you would like to lodge a complaint with the Commission, you may use the complaint form to guide you through the information the Commission needs to assess your complaint.

Complaint process

Complaints about health organisations involve different procedures from those made about individual health practitioners. Get more information on the complaint process.

Your privacy

The Commission deals with complaints confidentially. Find out more on how your privacy is protected during the complaint process.