Contact us

The Commission’s Inquiry Service handles inquiries from people who are concerned about the quality of the health care provided to them or to a family member or friend. The service also responds to questions from health service providers in relation to complaints. Inquiries are usually made by telephone or email. Sometimes people visit the Commission’s offices.

Telephone		(02) 9219 7444
Toll Free in NSW		1800 043 159
TTY service for the hearing impaired		(02) 9219 7555 or contact the National Relay Service on 133 677
Fax		(02) 9281 4585
Email		hccc@hccc.nsw.gov.au
Office address		Level 12, 323 Castlereagh Street (corner of Hay St) SYDNEY NSW 2000
		The office is located close to Central Station and is accessible by wheelchair. (click here for a map)
Business Hours		9.00am to 5.00pm Monday to Friday
Post address	✉	Locked Mail Bag 18 STRAWBERRY HILLS NSW 2012
Document exchange		DX 11617 SYDNEY DOWNTOWN
Interpreter service		People who prefer a language other than English should contact the Commission through the Telephone Interpreter Service (TIS) on 131 450. Interpreters can be arranged by the Commission to discuss a complaint. How to contact the HCCC in 20 languages (PDF 316 KB)
Online feedback		If you wish to make a comment regarding this website or the Commission staff, please use our online feedback form.

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