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Information and resources by the Australian Commission on Quality and Safety in Health Care
The illustrated fact sheet in simple English shows the different options what people can do if they are unhappy about the health service provided to them.
Information if you are concerned about a health service provided to you
Lodging a complaint with the Health Care Complaints Commission using its complaint form
Information about what people can complain about in relation to mental health services
Information on the various fees and costs associated with health care
Information on how the Commission investigates complaints
Information on resolving concerns about your health care
Information on resolving complaints with the support of the Commission through assisted resolution and conciliation
Information from the Australian Commission on Safety and Quality in Health Care to make health care safer
Information about the introduction of the national registration scheme for health practitioners and how complaints about health practitioners will be handled in NSW.
Information on health information, medical history and medical records
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