Webinar recordings - health providers

End of Life Decisions

The Commission's Early Resolution Project

Open Disclosure of Incidents

How the Commission makes decisions - Part 3: Prosecuting Complaints

How the Commission makes decisions - Part 2: Investigating Complaints

How the Commission makes decisions - Part 1: Assessing Complaints

Underneath the Surface

Improving Health Literacy Using Decision Aids

Health literacy : How to explain risk?

Coordination of care - discussion of cases with adverse patient outcomes

What rules apply to unregistered health practioners?

Consent for treatment – what health providers need to know

Communication and health literacy - turning a spotlight on health services

Crossing professional boundaries

Mandatory reporting - What? When? How?

Incident disclosure and prevention of patient complaints

Dealing with complaints