Careers with us

Play your part in protecting the health and safety of the NSW Community.

The Health Care Complaints Commission is an important and exciting place to work.

You can view our current vacancies and make an application at I WORK FOR NSW. Our staff come from a myriad of backgrounds, including investigative, legal, medical and dispute resolution. We work collaboratively to be influential and valued in ensuring the safe delivery of health services for the NSW Public.

The Commission commits to a healthy work life balance and provides opportunities for flexible working hours and flexible working arrangements.

The strength of our workforce lies in its diversity and embracing difference with the key to our success being collaboration between employees with different experiences, skills and perspectives.

The Commission is an equal opportunity employer and welcomes applications from Aboriginal and Torres Strait Islander people, people from diverse cultures and people with disabilities.

If you identify any barriers during the recruitment process please contact our HR team on (02) 9219 7444 or via email at hr@hccc.nsw.gov.au so we can discuss your requirements.

You can find out about the Commission’s teams, read our Annual Report or review some interesting case studies to learn more about the way we work.

Still need more information

If you would like to speak to someone at the Commission for more information before you lodge a written complaint you can contact the Inquiry Line during business hours, Monday to Friday from 9am – 5pm on 1800 043 159 or submit an online inquiry.

Online inquiry

Ready to lodge your complaint

All complaints must be made in writing and we aim to assess complaints within 60 days. Your complaint will be allocated to an assessment officer and we will write to you to explain the outcome of your complaint.

Click here to make a complaint

Track my complaint

You can track the progress of your complaint online.

Click here to track your complaint