How to make a complaint

Who can make a complaint?

What and who can be complained about?

How can I resolve concerns about my health care?

How do I lodge a complaint?

Can the Commission assist me to write a complaint?

What do I need to include in my complaint?

What does the Commission do when my complaint is received?

What decisions can the Commission make?

Is there anything else I need to know?

Where else can I lodge a complaint?

How to track progress of lodged complaint?

How to send additional information about my complaint to the Commission?

Adobe Acrobat Reader is required to view PDF files (links shown with the pdf file download icon). This is a free program available from the Adobe web site. Follow the download directions on the Adobe web site to get your copy of Adobe Acrobat Reader.

Get Adobe Acrobat