Mengyan ‘Cayla’ Fan - Beautician – Permanent Prohibition Order

4 June 2021

The NSW Health Care Complaints Commission (Commission) conducted an investigation into Ms Mengyan 'Cayla' Fan, an unregistered health practitioner. Ms Fan was working as a beautician at a cosmetic clinic in Chatswood NSW 2067.

The Commission's investigation found that Ms Fan administered hyaluronidase, a Schedule 4 medication, into a client's face on 27 October 2019, using a microneedle-roller. The client was taken to hospital following an allergic reaction to the hyaluronidase.

Ms Fan does not hold the requisite qualifications to administer Schedule 4 medications. Only registered medical practitioners and nurses are authorised to administer cosmetic injectables in NSW. Any nurse who injects Schedule 4 medications can only do so under the supervision of a medical practitioner and once they have completed requisite training.

Accordingly, the Commission has issued a permanent prohibition order against Ms Fan in the following terms:

Ms Cayla Fan must not provide, offer and/or advertise any health service involving the administration of any Schedule 4 medication, either in paid employment or voluntarily, to any person until such time she:

(a)  obtains registration in the nursing profession;

(b)  completes training with the Australasian Academy of Cosmetic Dermal Science; and

(c)  has the supervision of a registered medical practitioner when providing any such treatment.

For the purpose of this order, 'health service' is given the meaning as defined under section 4 of the Health Care Complaints Act 1993.

Further Information

Access the Commission's Statement of Decision here.

Access to the Commission's Public Statement here.

Access to the Commission's Prohibition Order here.

For further information, contact the Executive Officer of the Health Care Complaints Commission, on 9219 7444 or send an email to

The information in this media release is correct at the time of publication. Orders may change; for example, conditions may no longer apply. For current information regarding the status of a registered health practitioner, including any conditions that currently apply, please check the National Register at

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