The NSW Health Care Complaints Commission conducted an investigation into the professional conduct of Andreas Kirbach, a 51 year old social worker working in community mental health in Northern NSW. The investigation concerned his conduct towards Client A, a young woman to whom he provided counselling services from just after her 17th birthday in February 2011, to the end of her final year of school in November 2012. Client A was a particularly vulnerable young woman with a complex mental health history.