Annual Report 2011-12 tabled in Parliament

The Commission’s annual report for the year 2011-12 was tabled in both houses of Parliament on 22 November 2012. Electronic copies of the report are now publicly available on this website.

After five years of continuing increases in the number of inquiries and complaints to the Commission, 2011-12 saw these numbers stabilise. As a result of the previously sustained increase in the number of incoming complaints, the Commission cut back the level of service provided to its customers, and this continued in 2011‑12. The Minister for Health has supported an increase to the Commission’s ongoing funding from 2012-13, which will equip the Commission with the resources to deliver a better service to the public in future.

More information

If you have any questions in relation to the report, please contact the Commission’s Executive Officer on (02) 9219 7444 or send us an email.