Audio visual information released

25 January 2010

The Commission has released eight short information videos explaining what happens with complaints it received. Each video explains a different part of the complaint process. The videos are aimed to enhance both health consumers’ and health providers’ understanding of the Commission’s role and processes.

The videos are also available with English subtitles for people with hearing impairments. All videos are also available on DVD and can be ordered online.

Watch the videos.