Ms Surinder Kaur - Professional misconduct - Registration cancelled

3 August 2020

The Health Care Complaints Commission prosecuted a complaint against pharmacist Ms Surinder Kaur, before the NSW Civil and Administrative Tribunal (‘the Tribunal’). The complaint alleged that Ms Kaur:

  • Made 126 fraudulent misleading claims to Medicare, purporting to undertake Home Medication Reviews (HMRs) in circumstances where there was no GP referral to undertake such HMR, did not attend the patient’s homes to complete the HMR and failed to have the appropriate accreditation to complete the HMR
  • Submitted three HMRs to Medicare which were requested legitimately by GPs for their patients but without visiting the patient’s homes to complete them, nor having the appropriate accreditation to complete them
  • Used the identity of another pharmacist who was accredited to perform such HMR to submit payment for all 129 HMR performed and obtained a financial benefit from each HMR claimed.
  • Provided misleading information to the Commission and the Pharmacy Council of NSW.

On 29 July 2020 the Tribunal found the complaint proven and that Surinder Kaur was guilty of unsatisfactory professional conduct and professional misconduct. The Tribunal cancelled Ms Kaur’s registration and ordered she not be able to seek registration for a period of 18 months.

The full decision is available at NSW Caselaw.

Further Information

For further information, contact the Executive Officer of the Health Care Complaints Commission, on 9219 7444 or send an email to

The information in this media release is correct at the time of publication. Orders may change; for example, conditions may no longer apply. For current information regarding the status of a registered health practitioner, including any conditions that currently apply, please check the National Register at

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