Li Shen - Unregistered Health Practitioner - Permanent Prohibition Order

27 May 2021

The NSW Health Care Complaints Commission (Commission) conducted an investigation into Ms Li Shen, an unregistered health practitioner and director of Medsound Pty Ltd (Medsound), a diagnostic ultrasound practice located at Suite 15, 14 Edgeworth David Drive Hornsby NSW 2077.

The Commission’s investigation found that between March 2017 and November 2020 Ms Shen performed ultrasound examinations at Medsound without holding any recognised qualifications or accreditation in sonography. Additionally, while some of the ultrasound examinations at Medsound had been reviewed and reported by a qualified and registered specialist radiologist, the Commission’s investigation found that Ms Shen had authored the majority of the ultrasound reports between March 2017 and November 2020, without being a registered medical practitioner in Australia and without any specialist training in radiology.

Accordingly, the Commission has made a public warning pursuant to section 94A of the Health Care Complaints Act 1993 and permanently prohibited Ms Shen from providing any health services in any capacity.

Further Information

Access the Commission's Public Statement here

Access the Commission's Prohibition Order here

Access the Commission’s Statement of Decision here.

For further information, contact the Executive Officer of the Health Care Complaints Commission, on 9219 7444 or send an email to

The information in this media release is correct at the time of publication. Orders may change; for example, conditions may no longer apply. For current information regarding the status of a registered health practitioner, including any conditions that currently apply, please check the National Register at

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