Ms Leanne Powderly – Assistant in Nursing / Care Services Employee – Prohibition Order

19 November 2021

The NSW Health Care Complaints Commission investigated the conduct of Ms Leanne Powderly, an unregistered health practitioner, who provided services as an Assistant in Nursing / Care Service Employee at the Young Residential Aged Care Facility operated by Southern Cross Care ('the Facility').

The Commission’s investigation found that on 11 April 2020, Ms Powderly demonstrated a lack of appropriate care and inappropriate intimidating behaviour towards a dementia patient who was exhibiting challenging behaviours. 

Accordingly, the Commission has prohibited Ms Powderly from providing any health services in any capacity.

This prohibition order will remain in place until Ms Powderly can satisfy the Commission that she has:

  1. Demonstrated that she acknowledges and understands the risks posed to vulnerable patients if intimidating behaviour occurs during their care; and
  2. Completed an appropriate training course in the provision of care and treatment for persons with dementia. The course must have an Assessment component.

Further Information

Access the Commission’s Statement of Decision here.

Access to the Commission's Public Statement here

For further information, contact the Executive Officer of the Health Care Complaints Commission, on 9219 7444 or send an email to

The information in this media release is correct at the time of publication. Orders may change; for example, conditions may no longer apply. For current information regarding the status of a registered health practitioner, including any conditions that currently apply, please check the National Register at

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