Ms Tovale Kalati – Assistant In Nursing – Permanent Prohibition Order

24 March 2021

The NSW Health Care Complaints Commission (Commission) investigated the conduct of Ms Tovale Kalati, an unregistered health practitioner who provided services as a care service employee / assistant in nursing (AIN) at  Presbyterian Aged Care (PAC) in Ashfield.

On 7 September 2020 Ms Kalati pleaded guilty to seven charges of common assault at Burwood Local Court in relation to her assault of the seven residents between February 2019 and October 2019. On 9 October 2020 Ms Kalati was convicted and sentenced to an intensive correction order for seven months, due to expire on 18 May 2021.

The Commission has determined that Ms Kalati has breached Clause 3(1) of the Code of Conduct for unregistered health practitioner set out in schedule 3 of the Public Health Regulation 2012, in that she failed to provide care in a safe and ethical manner to seven residents under her care.

The Commission’s investigation found that Ms Kalati’s conduct was deliberate and involved acts of violence and/or humiliation towards vulnerable residents under her care and Ms Kalati poses a risk to the health and safety of members of the public.

Ms Tovale Kalati has therefore been permanently prohibited from providing any health services in any capacity, either paid or voluntary. 

Further Information

Link to the Commission's Public Statement here.

For further information, contact the Executive Officer of the Health Care Complaints Commission, on 9219 7444 or send an email to

The information in this media release is correct at the time of publication. Orders may change; for example, conditions may no longer apply. For current information regarding the status of a registered health practitioner, including any conditions that currently apply, please check the National Register at

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