Ms Shilo Wannell – Pharmacist – Conditions imposed for unsatisfactory professional conduct and professional misconduct

21 December 2022

The Health Care Complaints Commission prosecuted a complaint against registered pharmacist Ms Shilo Wannell before the NSW Civil and Administrative Tribunal (‘the Tribunal’).

It was alleged that between November 2014 and January 2019, while working at Lisarow Chemist Outlet, Ms Wannell:

  • Failed to report the loss of Schedule 8 drugs to the Pharmaceutical Regulatory Unit.
  • Failed to conduct compulsory inventory checks for methadone on three occasions.
  • Dispensed diazepam on multiple occasions to a person with whom she had a personal connection, in circumstances where she knew that person was a participant in an opioid program.
  • Made multiple entries in the drug register which were illegible, incorrect, incomplete or misleading and made a number of adjustments to the register without recording sufficient or any explanation.
  • Had printed pharmacy address labels, patient prescriptions, and drug print outs at her home.

In its decision of 13 December 2022, the Tribunal found these allegations proven and found Ms Wannell guilty of unsatisfactory professional conduct and professional misconduct. The Tribunal imposed conditions on the practitioner’s registration to protect public health and safety, including that she be subject to supervision and restricting her dispensing of schedule 8 and 4D drugs.

The full decision can be found here: NSW Caselaw

Further Information

For further information, contact the Executive Officer of the Health Care Complaints Commission, on 9219 7444 or send an email to

The information in this media release is correct at the time of publication. Orders may change; for example, conditions may no longer apply.  For current information regarding the status of a registered health practitioner, including any conditions that currently apply, please check the National Register at

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