Ms Lisa Svensson – Registered Nurse – Unsatisfactory professional conduct and professional misconduct

10 January 2023

The Health Care Complaints Commission prosecuted a complaint against registered nurse Ms Lisa Svensson before the NSW Civil and Administrative Tribunal (‘the Tribunal’).

It was alleged that between 2014 and 2019, while working at the Northern Beaches District Child and Family Health Service, Ms Svensson:

  • Inappropriately accessed electronic health records of 38 patients where the patients were not under her care and/or there was no indication to access the records.
  • Inappropriately created false entries in the electronic health records for four patients and their children.

In its decision of 23 December 2022, the Tribunal found the complaint proven and found Ms Svensson guilty of unsatisfactory professional conduct and professional misconduct. The Tribunal noted that Ms Svensson had not held registration as a registered nurse since May 2022, and determined that if she was still registered, the Tribunal would have suspended her registration.

The Tribunal remarked that, “accessing, without reason, private patient records and the creation of false patient records is a serious matter. This is because it breaches a substantial right of each patient whose records were accessed namely, the right that they will remain private save and except where necessarily accessed for the purpose of treatment.”

The full decision can be found here: NSW Caselaw

Further Information

For further information, contact the Executive Officer of the Health Care Complaints Commission, on 9219 7444 or send an email to

The information in this media release is correct at the time of publication. Orders may change; for example, conditions may no longer apply.  For current information regarding the status of a registered health practitioner, including any conditions that currently apply, please check the National Register at

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