Ms Cayla Fan – Beautician - Permanent Prohibition Order

4 June 2021

The Commission makes the following prohibition order under section 41A(2) of the Health Care Complaints Act 1993:

Ms Cayla Fan must not provide, offer and/or advertise any health service involving the administration of any Schedule 4 medication, either in paid employment or voluntarily, to any person until such time she:

(a)  obtains registration in the nursing profession;

(b)  completes training with the Australasian Academy of Cosmetic Dermal Science; and

(c)  has the supervision of a registered medical practitioner when providing any such treatment.

For the purpose of this order, 'health service' is given the meaning as defined under section 4 of the Health Care Complaints Act 1993.

Further Information

For further information, contact the Executive Officer of the Health Care Complaints Commission, on 9219 7444 or send an email to media@hccc.nsw.gov.au.

Access the Commission's Statement of Decision here.

Access to the Commission's Media Release here.

Access to the Commission's Public Statement here.

Still need more information

If you would like to speak to someone at the Commission for more information before you lodge a written complaint you can contact the Inquiry Line during business hours, Monday to Friday from 9am – 5pm on 1800 043 159 or submit an online inquiry.

Online inquiry

Ready to lodge your complaint

All complaints must be made in writing and we aim to assess complaints within 60 days. Your complaint will be allocated to an assessment officer and we will write to you to explain the outcome of your complaint.

Click here to make a complaint

Track my complaint

You can track the progress of your complaint online.

Click here to track your complaint