Mr Matthew Scott Pratt – Disability Support Worker – Permanent Prohibition Order

13 April 2022

The Health Care Complaints Commission ("the Commission") investigated a complaint concerning Mr Matthew Pratt, an unregistered health practitioner who provided services as a Disability Support Worker at the Illalong Home operated by Cerebral Palsy Alliance.

The Commission’s investigation found that on 27 June 2020, Mr Pratt demonstrated a lack of appropriate care and appropriate response towards four patients with intellectual and/or physical disabilities.

In providing health services as a disability support worker, Mr Pratt was afforded significant trust by family members and the wider community to provide a safe environment and deliver appropriate health care to the residents who were particularly vulnerable.

The Commission considered that based on Mr Pratt’s conduct, he has breached clause 3(1) of the Code of Conduct, in that he failed to provide health services in a safe and ethical manner. The Commission also considers that Mr Pratt poses a risk to the health and safety of the public.

Accordingly, the Commission makes the following prohibition order under section 41A(2)(a) of the Health Care Complaints Act 1993 (Act):

Mr Matthew Pratt, disability support worker, is prohibited under any circumstances, to provide, or cause to be provided, any health services in an aged care facility or disability environment, either in paid employment or voluntarily, to any member of the public.

This order will remain in place until Mr Pratt:

  1. Can satisfy the Commission that he has reflected on his practice;
  2. Can satisfy the Commission that he has completed an appropriate training course in the provision of care and treatment for persons with intellectual and physical disabilities. The course must have a formal Assessment component;
  3. Has received the written approval of the Commission to recommence employment.

For the purposes of this order, `a health service' carries the same meaning as defined under section 4 of the Act.

Further Information

Access to the Commission's media release here.

For further information, contact the Executive Officer of the Health Care Complaints Commission, on 9219 7444 or send an email to


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