Public Statement - Yi Liao, Beautician & Cosmetic Consultant

28 June 2022

The NSW Health Care Complaints Commission (Commission) investigated the conduct of Ms Yi Liao. Ms Liao is self-employed and operated a cosmetic clinic in Kirribilli and North Sydney NSW. The clinic is known as “Your Beauty & Young Forever”.

Ms Liao is known to use the alias’ “Dr Mei” or “Emily” and regularly advertises her services on WeChat messages and voice chats, offering various cosmetic injection treatments and surgeries. The Commission is aware that Ms Liao’s WeChat User ID is ‘ruimei98’.

Ms Liao’s business offered services including vaginal rejuvenation procedures, injections of Botox, hyaluronic acid, and other treatments referred to as ‘Swiss Rejuvenation’, ‘Spanish Lifting’, and ‘Hydro lifting’.

The Commission’s investigation found evidence that Ms Liao offered proof of registration and qualifications in an attempt to legitimise her cosmetic practice but these are fraudulent. The qualifications were legitimately issued to other health practitioners but have been altered by Ms Liao to deceive patients that she is registered and qualified to practice medicine in Australia.

The Commission notes that Ms Liao is not, and has never been, a registered medical practitioner or nurse, and there is no evidence that she holds any legitimate qualifications to perform cosmetic surgery procedures or injectables.

Ms Liao has failed to express any insight into the seriousness of her conduct and denies ever misleading members of the public about her qualifications despite there being significant evidence to the contrary.

The Commission considers that based on Ms Liao’s conduct, she has breached the following clauses of the Code of Conduct:

  • Clause 3(1): A health practitioner must provide health services in a safe and ethical manner.
  • Clause 3(2)(b): A health practitioner must not provide health care of a type that is outside his or her experience or training.
  • Clause 3(2)(c): A health practitioner must not provide services that he or she is not qualified to provide.
  • Clause 12(1): A health practitioner must not engage in any form of misinformation or misrepresentation in relation to the products or services he or she provides or as to his or her qualifications, training or professional affiliations.
  • Clause 12(2): A health practitioner must provide truthful information as to his or her qualifications, training or professional affiliations if asked for information about those matters by a client.

The Commission also considers that Ms Liao poses a risk to the health and safety of members of the public.

Accordingly, the Commission makes the following prohibition order under section 41A(2)(a) of the Health Care Complaints Act 1993 (Act):

Ms Yi Liao, is permanently prohibited from providing any health services, either in paid employment or voluntarily, to any member of the public.

For the purposes of this order, a health services carries the same meaning as defined under section 4 of the Act.

Further Information

Access the Commission’s Statement of Decision here

Access to the Commission's media release here.

For further information, contact the Executive Officer of the Health Care Complaints Commission, on (02) 9219 7444 or send an email to media@hccc.nsw.gov.au.

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