Book a presentation or workshop

The Commission’s presentations and workshops are designed to support health practitioners and health administrators to:

  • Be aware of common complaints and how they can be prevented.
  • Handle complaints locally and effectively when they are first raised.
  • Understand the role of the Commission and our complaints management process.

If you would like more information about booking a presentation or workshop for your organisation you can email learn@hccc.nsw.gov.au

Still need more information

If you would like to speak to someone at the Commission for more information before you lodge a written complaint you can contact the Inquiry Line during business hours, Monday to Friday from 9am – 5pm on 1800 043 159 or submit an online inquiry.

Online inquiry

Ready to lodge your complaint

All complaints must be made in writing and we aim to assess complaints within 60 days. Your complaint will be allocated to an assessment officer and we will write to you to explain the outcome of your complaint.

Click here to make a complaint

Track my complaint

You can track the progress of your complaint online.

Click here to track your complaint