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Health Care Complaints Commission
The Health Care Complaints Commission acts to protect
public health and safety by resolving, investigating and
prosecuting complaints about health care.
Charter
The Commission was established under the Health
Care Complaints Act 1993 to protect the health
and safety of the public. The Act defines the scope of
the Commission's work, which is to:
- receive and assess complaints relating to health
service providers in NSW
- resolve or assist in the resolution of complaints
- investigate serious complaints that raise questions
of public health and safety
- prosecute serious complaints.
The Commission is committed to acting fairly towards
all parties.
If you have any question or concerns, please contact
the Commission's Inquiry service toll free under 1800
043 159 or send an email to hccc@hccc.nsw.gov.au
For more information on how to lodge a complaint with
the Commission or to download a complaint form, please
click here.

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