Health Care Complaints Commission
The Health Care Complaints Commission acts to protect public health and safety by resolving, investigating and prosecuting complaints about health care. If you have any question or concerns, please contact the Commission's Inquiry service toll free under 1800 043 159 or send an email to hccc@hccc.nsw.gov.au

Find out more information on how to lodge a complaint with the Commission or download a complaint form.

 

 
Ministers agree to national health complaints arrangements
The Australian Health Workforce Ministerial Council has agreed on the practical implementation of the new National Registration and Accreditation Scheme for the Health Professions, as reported in its communiqué of 8 May 2009.

As a result of the consultation process and the feedback received, the Ministerial Council determined that a number of changes should be made to the original proposals.
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Changes to health legislation will allow more effective complaints handling
Amendments to the Health Care Complaints Commission Act that came into force on 13 May 2009 will assist the Commission improving its assessment, investigation and prosecution capabilities.

Many of the changes were recommended during the 2008 review of the Medical Practice Act by the Hon. Ms Deirdre O’Connor.
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Found Guilty of Professional Misconduct by the NSW Medical Tribunal
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Registration cancelled for a minimum period of three years
David O'Grady
Deregistered for a period of five years by the NSW Nurses and Midwives Tribunal
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