Contact us

The Commission’s Enquiry Service handles inquiries from people who are concerned about the quality of the health care provided to them or to a family member or friend. The service also responds to questions from health service providers in relation to complaints. Enquiries are usually made by telephone or email.

Telephone phone icon (02) 9219 7444
Toll Free in NSW 1800 043 159
TTY service for the hearing impaired TTY service icon (02) 9219 7555
or contact the National Relay Service on 133 677
Fax (02) 9281 4585
Email hccc@hccc.nsw.gov.au
Office address Level 12, 323 Castlereagh Street (corner of Hay St)
SYDNEY NSW 2000
The office is located close to Central Station and is accessible by wheelchair.
(click here for a map)
Business Hours 9.00am to 5.00pm Monday to Friday
Post address ✉ PO Box K549
HAYMARKET NSW 1240 
Document exchange DX 11617
SYDNEY DOWNTOWN
Interpreter service People who prefer a language other than English should contact the Commission through the Telephone Interpreter Service (TIS) on 131 450.

Interpreters can be arranged by the Commission to discuss a complaint. How to contact the HCCC in 20 languages (PDF 316 KB)
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