Information in other languages
The Commission serves the diverse communities of NSW and offers key information and services in different community languages.
You can translate the information on our website pages into other languages using the select language button at the top of each page.
Contact the Commission in a language other than English
Information on how to contact the HCCC in 20 languages can be accessed. People who prefer to contact us in a language other than English can call the Telephone Interpreter Service on 131 450 and asked to be connected to the Commission.
The Commission can also arrange for an interpreter to discuss a complaint in person.
There is also a fact sheet ‘Not happy with your doctor?’ written in simple English with illustrations that outlines different options for raising concerns about health care.
Still need more information
If you would like to speak to someone at the Commission for more information before you lodge a written complaint you can contact the Inquiry Line during business hours, Monday to Friday from 9am – 5pm on 1800 043 159 or submit an online inquiry.
Ready to lodge your complaint
All complaints must be made in writing and we aim to assess complaints within 60 days. Your complaint will be allocated to an assessment officer and we will write to you to explain the outcome of your complaint.
Click here to make a complaint
Track my complaint
You can track the progress of your complaint online.
Click here to track your complaint